Discover the power of smooth and effective customer acquisitions
Thanks to our unique, trailblazing platform, you can successfully attract and verify new clients, maintiaing complete control of the onboarding process.
UNMATCHABLE CUSTOMER EXPERIENCES
Omnichannel onboarding streamlines processes, which makes it possible for banks to form new relationships with customers in a straightforward, practical and convenient way. Authenticating and verifying customers remotely contributes to lower operational costs while increasing the conversion rate.
Easily switch channels and devices
Save and continue the process whenever they want
Get advice and offers tailored to their needs
Finalize onboarding digitally
Effective customer acquisition
Thanks to the synergy of digital and human channels, customers can remotely check new banking offers, apply for products and ask for help with completing application forms.
Full control over onboarding process including omnichannel
Higher lead conversion rate
Time to market for new processes and adjustments
Flexibility in implementation
News & Blog
Why Omnichannel stays stubbornly on banking’s radar
LiveBank – chat for mBank customers in Czechia and Slovakia
Want more? Visit our blogAll news
90% of customers admitted that customer need surveys were very helpful
Strong support and advice for advisors in providing the best solutions builds positive customer experiences and encourages loyalty.
2 min to confirm customer identity
It takes less than 2 minutes to confirm identity of customer who filled application form. The check included biometrics, document authenticity and database verification.
0 min spent waiting in a queue at a branch
Increased customer satisfaction as a result of the convenience in scheduling meetings, increased access and time-saving procedures.
43B Jana Pawła II Avenue
Podium Park II Building
31-864 Cracow, Poland