Virtual assistant and human advisor
Discover our vision of virtual assistants, supported by an intuitive AI chatbot that excels at navigating through everyday finance. Whenever your client needs human assistance, our LiveBank solution, integrated with the app, is always at hand.
Supports clients by notifying them about various events, redeeming deposits, upcoming payments, and buying insurance. Thanks to AI, it also interacts with clients and answers their questions.
Advises clients on how to increase savings with available banking products and promotes integration with popular apps (e.g. with sport apps clients can automatically reward themselves with transfers for every kilometer run or cycled).
Constantly looks for discounts from businesses co-operating with the bank. Geolocation and QR code technology facilitate the process of saving clients money.
In case a client requires support from a human advisor, our LiveBank solution, integrated with the mobile banking app, guarantees easy communication.
43B Jana Pawła II Avenue
Podium Park II Building
31-864 Cracow, Poland