LeaseTech
Virtual Branch

The video, audio, text and chat omnichannel platform that supports the entire sales process and elevates client services.

Fully transactional digital workplace

LeaseTech Virtual Branch gives you the tools and means to launch your leasing process on multiple digital channels.

PROFESSIONAL CUSTOMER SERVICE

The virtual branch of a leasing company fills the gap between self-service channels and a visit to a branch. A fully automated communication path enables Virtual Branch to organize the sale of leasing products and services while supporting customer services.
Chat, audio and video channels
Dynamic offers, interactive forms and co-browsing work through screen sharing
ID verification and biometric onboarding of new clients
Accelerates operational sales processes
Effective presentation of offers and online sales
A viable alternative for leasing companies without branches

Build unique leasing experiences

Learn about the wide range of Virtual Branch features. Create a superior digital experience, achieve exceptional results and deliver incomparable customer care.

A comprehensive service process

First-rate customer service from intial contact, through verification of the customer’s authenticity, to transaction authorization.

Integration

Full integration with leasing company processes and systems, such as CRM, customer service, front office sales platform, as well as authentication and authorization methods, Call Center, BPM etc.

Security

Security of all sessions is a top priority for everyone. Our platform has been checked and validated by multiple audits conducted by our clients. HTML-5, HTTPS, SSL/TLS, AES with HMAC are just some of the technologies we use at Virtual Branch.

Recording

There are many reasons why every session should be recorded. With Virtual Branch, you can record video, audio, messages, collaboration, events and notifications-literally anything done during the session. Later, you can search and replay any recording

A unified form of contact

A uniform platform for handling all forms of contact like leasing companies’ portals, electronic customer service systems, branches and social media.

Interactive service

Intuitive and efficient service with the use of advanced cooperation mechanisms, such as screen sharing, co-browsing, document exchange and graphic tools.

Advantages for Leasing Companies

The LeaseTech Virtual Branch is specially designed to service a wide range of clients and leasing partners. Its numerous functions focus on providing reliable customer service or sales support, especially in the #stayathome time.

Onboard
new customers

Through a single call convert a potential customer into a new client

Omnichannel unified platform

Extend your offer to all clients by supporting dealers and vendor channels

Alternative
to call centers

Single point of contact with leasing company

Optimize operational costs

Maximize company resources and work more efficiently

Any questions?

Have we piqued your interest?

Paweł Krasuski

Executive Sales Director +48 506 967 246
The controller of the data within the scope provided above is Ailleron S.A. with headquarters in Krakow, 20 Życzkowsiego Str, 31-864 Kraków, KRS no. 0000385276. The data will be processed in order to provide information about products and services of Ailleron S.A. and other entities from Ailleron Group. The data will be processed for a period of 3 years. You have the right to access the data, to receive copies, to rectify, delete or demand to limit their processing, to object to processing and to withdraw your consent for marketing contact – by sending us an e-mail: dane.osobowe@ailleron.com. For full information about processing of personal data please visit  Privacy Policy.
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Ailleron
20 Życzkowskiego Street
Avia Building, 1st floor
31-864 Kraków, Poland