Fully transactional digital workplace
LeaseTech Virtual Branch gives you the tools and means to launch your leasing process on multiple digital channels.
PROFESSIONAL CUSTOMER SERVICE
Build unique leasing experiences
Learn about the wide range of Virtual Branch features. Create a superior digital experience, achieve exceptional results and deliver incomparable customer care.
A comprehensive service process
First-rate customer service from intial contact, through verification of the customer’s authenticity, to transaction authorization.
Full integration with leasing company processes and systems, such as CRM, customer service, front office sales platform, as well as authentication and authorization methods, Call Center, BPM etc.
Security of all sessions is a top priority for everyone. Our platform has been checked and validated by multiple audits conducted by our clients. HTML-5, HTTPS, SSL/TLS, AES with HMAC are just some of the technologies we use at Virtual Branch.
There are many reasons why every session should be recorded. With Virtual Branch, you can record video, audio, messages, collaboration, events and notifications-literally anything done during the session. Later, you can search and replay any recording
A unified form of contact
A uniform platform for handling all forms of contact like leasing companies’ portals, electronic customer service systems, branches and social media.
Intuitive and efficient service with the use of advanced cooperation mechanisms, such as screen sharing, co-browsing, document exchange and graphic tools.
Advantages for Leasing Companies
20 Życzkowskiego Street
Avia Building, 1st floor
31-864 Kraków, Poland