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Artificial intelligence and machine learning in banking: a chance for growth or short-lived innovation?

Artificial intelligence vs machine learning: what’s the difference? In general, whether people use the term “artificial intelligence” or…

Consumer preferences in retail banking 2022. How can banks stay on top?

What do customer expect from banks in 2022 and beyond? Hardly a day goes by without a report…

The Education of a Chatbot

Suppose we have two categories regarding different insurance questions: life insurance and vehicle insurance.  While obviously they are…

Reflections on Testing Natural Language, NLP and Dealing with Language Peculiarities

Frameworks or platforms that enable the creation of chatbots may have language limits or may be designed for…

Chatbots: The Cutting-Edge Synergy of Human Genius and Imagination with Technological Precision and Efficiency

The most important issue to consider when creating a chatbot is its purpose and function. The range of…

LiveBank Amplified with Conversational AI

Beyond elevating customer outreach and care through convenient accessibility, advanced security and streamlined processes, LiveBank, uniquely on the…

Reading Between the Lines:

To demonstrate this concept, let’s say we are trying to test whether the chatbot understands the concept of…

AI Prompter: Cutting-edge assistance for bank employees and customers

Modern financial institutions face daunting challenges; cut-throat competition, burgeoning regulations and growing demands from customers. In order to…

Artificial Intelligence: The Centrepiece of Modern Customers Service

A Real Solution Translates into Real Results Though first introduced in the 1960s, it was not really until…

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Michał Walerowski

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